Terms of Use - My Handy Hub

The services provided by My Handy Hub, accessible at www.myhandyhub.com and through the My Handy Hub mobile application (hereinafter referred to as the “Website” or “Service”), including any elements of the My Handy Hub Blog, are subject to the following Terms of Use. By accessing or using any part of the Website, you (hereinafter referred to as the “User”) agree to comply with these Terms.

Purpose of the Service

The purpose of the Service is to facilitate connections between professionals and clients, enabling communication, reviews of professionals by clients, and, in the case of additional support services, connecting skilled workers with assistants.

Copyright and Intellectual Property

The name, design, appearance, and database of the Service, as well as its entire content, are protected by copyright and other legal regulations safeguarding database creators. Unauthorized use of any elements of the Website is strictly prohibited.

Third-Party Services

Certain features of the Service may involve integration with third-party platforms (e.g., Facebook, Google). Use of these third-party services is subject to their respective terms and conditions.

Communication and Data Management

Calls initiated through the contact numbers listed on the Website are managed by My Handy Hub’s system. Details such as caller number, time, duration, and content of the call are stored for quality assurance and contractual purposes. My Handy Hub may contact Users for feedback and ensures transparency in its communication.

Users are expected to avoid behaviors that could harm the legitimate business interests of My Handy Hub, including encouraging professionals to use competing services. Breaches of these terms may result in legal actions, including claims for damages and fines of up to $20,000.

User Accounts and Registrations

To request quotes or inquire about services, Users must register. The first request automatically generates an account, with subsequent requests linked to the registered email or phone number. The User is responsible for securing their email and phone access.

Users can rate professionals via the Website using text reviews and a star rating (1–5). All feedback is public, with Users bearing full responsibility for the accuracy and legality of their submissions. Professionals may respond to reviews, with their responses also appearing publicly.

Review Guidelines

Negative reviews with ratings of three stars or less are only permitted for services arranged through the Website. My Handy Hub reserves the right to remove or modify reviews that violate usage standards, including but not limited to:

  • Containing offensive or harmful language.
  • Encouraging hate or inciting violence.
  • Promoting competitors or unrelated services.
  • Demonstrably false claims or defamatory content.

Confidential Feedback

Users can submit confidential feedback, which is stored internally by My Handy Hub. Identifiable information will not be shared with professionals without explicit consent. However, information included within the feedback text itself may inadvertently reveal identity.

User Responsibilities

Users must use the Service in compliance with applicable laws and respect the rights of others. Inappropriate use, including harassment, defamation, or violation of other Users’ rights, is prohibited. My Handy Hub may restrict or terminate access for Users violating these terms.

Liability

My Handy Hub is not liable for any issues arising from the work of professionals listed on the platform. Professionals are solely responsible for the quality and execution of their services. While My Handy Hub may offer mediation or legal assistance, it is not responsible for resolving disputes between professionals and clients.

Service Reliability

While My Handy Hub strives to maintain uninterrupted and error-free operation, it is not responsible for damages caused by technical issues, outages, or external threats to the system.

Content Usage

The content of the Website is intended solely for personal, non-commercial use. Any other usage, including sharing links or reproducing content, requires prior written consent from My Handy Hub. Unauthorized use will result in legal action.

Advertisements and External Content

Content marked with an (x) symbol indicates advertisements. Other unmarked content reflects the subjective opinions of My Handy Hub or its contributors and is not guaranteed to be free from errors or bias.

Modifications to Terms

My Handy Hub reserves the right to modify these Terms unilaterally. Updates will be communicated through the Service. Continued use of the Service after modifications constitutes acceptance of the updated Terms.

Privacy Policy

The handling of User data is governed by the Privacy Policy, which is available on the Website.

For inquiries or assistance, please contact My Handy Hub through the Contact Us form or the details provided in the About Us section.